Smart Agents

Revolutionizing Productivity and Personalization

HawkSearch meets AI Agents to transform how you manage your eCommerce site. More than just a software tool, they’re your newest team members, ready to boost efficiency and customer satisfaction.

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colleagues smile working together with HawkSearch's Smart Agents

Smart Search Options

Try out all of these options in search tool

Keyword Search

The common way to search using keywords and facets to find what you need.

Concept Search

Ask a question or describe a problem the way you want in up to 50 languages.

Visual Search

Upload an image or take a picture on your phone to find the right item right away.

Image Search

Describe the image you need and Smart Search will find it for you.

The Power of Smart Response

Smart Response uses GenAI Agents to:

Answer Questions

Summarize & Synthesize

Conversational Search

Smart Responses in Action

Answer Questions

Custom Responses Powered by Your Content

Provide tailored responses and answer questions directly from your content, utilizing multiple LLMs with flexible prompt support. Seamlessly integrated into our Rapid UI framework, this solution is also accessible via API for easy implementation.

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Summarize & Synthesize

Condense and Clarify Search Results from Your Content

Effortlessly summarize and synthesize search results using your content, powered by multiple LLMs with adaptable prompt support. These capabilities are seamlessly integrated into our Rapid UI framework and accessible via API for streamlined implementation.

Conversational Search

Turn Queries into Quality Conversations

Engage users with Smart Response by maintaining fluid conversation threads, seamlessly linking to relevant products, and offering customizable prompt configurations. This ensures each interaction feels personalized and contextually relevant to your content.

New Ways to Search

Concept Search

Type in Any Concept and Get Answers Immediately

Find answers quickly to questions, problem descriptions or general inquiries with our concept search. Sometimes you know what you need, but don't know the right keywords to describe it correctly. Try the HawkSearch Concept Search to find what you need in your own words in up to 50 different languages. The HawkSearch Smart Search feature uses natural language processing and a powerful large language model to find the right result.

Visual Search

Upload an Image or Take a Picture on Your Phone to Find the Right Result

A picture says a 1000 words and the image search is as powerful as 1000 keywords to find what you want. Take a picture on your phone or upload a picture to find what you want.

Image Search

Describe an Image to Find the Right Result

A picture says a 1000 words and the image search is as powerful as 1000 keywords to find what you want. Take a picture on your phone or upload a picture to find what you want. The HawkSearch Smart Search feature even lets you describe the picture of the item you want to find what you need right away.

"HawkSearch had the most solid product offering, in particular the SIM feature. The upcoming Concept and Image Search won me over. As to what you could do better, I honestly can’t think of anything. You came across in a genuine manner, understood the problem I needed to solve and directed me to the appropriate solution. I really appreciated your approach!"

Charles Combs, Product Owner and Scrum Master at AIC Millworks

Merchandisers Checklist

We’re here to help you fine-tune your ecommerce strategies and drive sales by tracking the right KPIs

Conversion Rate

Monitor buyer behavior to perfect your product positioning and customer engagement.

Average Order Value

Track AOV to get pricing strategies, upselling, and cross-selling techniques just right.

Product Performance

Identify best-sellers, underperforming items, and emerging trends to maximize your inventory management and promotions.

Cart Abandonment Rate

Ensure that your buyer checkout experience is the best it can be and convert more sales.

Personalized Recommendations

Product Comparisons

HawkSearch delivers enhanced product comparison capabilities in the platform. This functionality enhances the eCommerce solutions in the market by providing the relevant results and recommendations along with the side-by-side comparison the customer is looking to see.

eCommerce Recommendations

With eCommerce, HawkSearch utilizes machine learning to identify recommendations to present shoppers with products that are best sellers, rending, and more.

Content Recommendations

HawkSearch allows you to offer similar content to your visitors as suggestions for purchase, which can boost revenue and encourage repeat buying.

Personalized Recommendations for On-site Search

Content Recommendations

Keep your customers coming back and buying more with HawkSearch’s smart content suggestions based on user behavior.

eCommerce Recommendations

Show shoppers trending, top-selling and ‘must-have’ products, as identified by HawkSearch’s machine learning capabilities.

Product Comparisons

Give visitors what they want to see. HawkSearch delivers relevant results, recommendations, and side-by-side comparisons to make buying easy.

Smart Agents for AI-Powered Efficiency

HawkSearch AI Agents analyze, adapt, and optimize workflows as autonomous virtual team members. These agentic systems seamlessly integrate into eCommerce, automating tasks and enhancing customer experiences.

AI Multipliers

Follow the Crowd to Find Your Best Search Results

Automatically boost the visibility of high-performing products based on real-time user engagement data, ensuring your best products always stand out.

Search results for stools showing options to filter by type and length

settings page with sliders to fine tune HawkSearch's AI Multipliers

Search for "copper pipe 3/4 inch" and also finds copper pipe 19mm

Search for "12v battery" and also finds 60Ah battery

Search for "flex duct 10 inches" and also finds flex duct 254mm

Illustration of search results showing junction boxes with filter options

A search on an ecommerce website using concept search to find D-shackle for outdoor use

Image showing how HawkSearch distributes the data to different engines with a single indexing request

image showing top queries report with graph and list.

image showing that the user can drag and drop products to maximize the visibility of the key products

Search results showing popular searches and popular products even before they start searching

HawkSearch for Salesforce ebook download image

Image of person using laptop to buy clothes online

Sitefinity and HawkSearch data indexing image

Windows show different results for the search term "jackets" based on location

Illustration showing different product recommendations for a B2B wholesale supply order

A search for the words "Home and Garden" in a search bar showing a menu of different options to narrow results by category, and search results to the right

A search for the word "medicine" entered into a search bar with associated results below for popular searches, top categories, and course offerings

Search window showing predictive results for the word "dent"

Search bar showing different filter options below

Windows showing categories to learn about events or news

A search for handbags is filtered by color and price range

Search bar showing recommendations based on typed out text

A search on an ecommerce website using predictive text to offer different product suggestions

Search results for cushioned armchairs featuring banner image of Armchairs at the top

A search on an ecommerce website showing suggestions for different kinds of pots

A smart phone screen showing a search for concrete drills on and ecommerce website, with a typo in the search bar

image of the different logos HawkSearch offers connectors for

an image of a hand dragging and dropping a product into the search recommendations

an image of an arrow dragging and dropping a product into place within the recommendations

AI Content Assistant

Craft Content That Connects with AI Powered Creativity

Generate tailored content directly within the HawkSearch workbench to save time and create consistent messaging across your platform.

HawkSearch corrects client's file item names and normalizes them so they display correctly in facets

A declining graph showing data insights, below some synonyms suggestions to enhance the search accuracy.

generate tailored content directly within HawkSearch workbench with AI Powered creativity

Recommend high-demand products such as “brass ball valve"

Recommend high-demand products such as “performance tires"

Recommend high-demand products such as “smart thermostats

Illustration of HawkSearch's Smart Response answering a question for how to solar power an electric vehicle

Portrait of a mature man standing in a distribution warehouse.

Relevant recommendations based on what the user has purchased before

Control panel showing the engine permissions between global and local engines

a search filter with different options selected and the relevant search results showing up on the side

best selling book landing page with banner says best sellers, with three books with ratings.

settings page with several options to fine tune HawkSearch's search results

Search results showing recommended top products at the top

HawkSearch for Sitefinity ebook download image

HawkSearch for Optimizely B2C ebook download image

HawkSearch for Optimizely B2B ebook download image

Windows showing recommended books based off of customer's interests

A search for the word "engineering" with associated result listed below

Window showing location-based results for finding a doctor

Results page for a search showing different annual reports

Search window showing different results based on a birthday theme

HawkSearch for BigCommerce ebook download image

A search bar window showing associated pages based on typed text

Window showing Search Keyword analytics report

Screenshot showing WooRank graphs inside HawkSearch tool

Search results landing page for "women winter sweater"

Window showing a user dragging and dropping selected products to the top of a search results page

A phone screen showing a search bar on an ecommerce website

an image of similar products recommended

an image of a hand dragging and dropping a graph into place

AI Synonym Generator

Enhance Search Results with AI Synonyms for Optimal Precision

Take the guesswork out of search optimization with suggested synonym groups, ensuring customers find what they need no matter how they search.

search for inches wide tv is understand and also provides screen size inches related to the product width

A customer asking the agent "what was in their last order", the agent show the items and ask if they want to reorder or make any modifications.

HawkSearch AI Synonym Generator showing synonyms for 'Smartphone': 'mobile', 'cellphone', 'smart device'

Recommend “corner connectors” or “90-degree fitting" when searching for “elbow fitting”

Recommend “fuel filter” or “air filter" when searching for “oil filter”

Recommend “fan motors” or “inducer motors" when searching for “blower motor”

A search on an ecommerce website showing how the facets are used to find the right result

Multiple teams working on different site engines with HawkSearch

Window showing search options to include different entitlement tags

a search bar with "best robot vacuums under 200$" followed by three search results of robot vacuums with price and rating

A/B testing image showing two options each marked with A and B. A option has stack of pillows and wooden chair and B option has two lounge chairs.

A machine construction specialist works on an industrial machine in a manufacturing plant

A search for sci-fi books showing featured related products on sale

A search for the word "art" in a search bar with associated popular searches and course offerings listed below

Search results and related articles shown underneath a search bar showing a search for diabetes

A search window for the search "bus schedules" shows related categories

A search result page featuring different kinds of Christmas cookies

Windows featuring recommend products for a bicycle purchase

Search results window for speakers showing popular related searches, top product categories, and top product matches

an image of specific coat recommendations for a visitor from California and another from Chicago

an image of HawkSearch's SEO influencer functionality: fields of title, canonical URL, meta data, and indexing

Action Groups

AI-Driven Automation for Smarter Merchandising

Action Groups empower AI agents to streamline search and merchandising with automated actions. These tools can analyze reports, apply merchandising rules, boost product visibility, enable quick reordering, generate content, and refine search accuracy with synonym suggestions. By automating key tasks, Action Groups enhance efficiency and deliver a smarter eCommerce experience.

carry-on luggage with specific volume and conversion from cm to inches

Examples of pre-made agents for the user to select from

Grid-Like Solution with Faceted Navigation that minimizes search time and frustration

a window with lines and three wooden tables, each tagged with hot selling icons in a dotted box. HawkSearch icon is next to the box.

man in the nature with backpack image in the back, and the front image says you might likes these and showing recommended products, sleeping bag and tent with ratings.

HawkSearch Webinar thumbnail for High Voltage Sales Opportunities You’re Missing

Windows showing different search category display options

A window showing a selection menu for different

an image of a hand dragging and dropping a graph into a report

Search for "best robot vacuums under $200". HawkSearch understands portions of the sentence and filters the search results.

search result for "flex duct 10 inches" also shows results in millimeters.

a search bar with "women winter sweater" showing a landing page with a banner that says women with a photo of a woman wearing a sweater followed by three sweaters

search results for synonyms like laptop and notebook show the same result

Window showing search results for blue sofas

an image of product recommendations from a catalog appearing in a website search bar

an image of the campaign organizer, with fields for campaign name, banner zone, min and max width, and tags

Woman sitting at couch browsing blue shoes on laptop for online shopping with HawkSearch smart search

search queries with grammatical error are corrected by HawkSearch's advanced spellcheck and shows the correct results

an image of a calendar with date range selector

"Political Science" is setup as a "Protected Word" on this example, and because of that the search results only shows Political Science related searches instead of also showing results for "Political" or "Science".

Happy woman using laptop while working in greenhouse and looking at camera

Window showing different visibility rule options

Window showing year, make, and model options to narrow search for vehicle parts

an image showing the HawkSearch settings page for Visibility Rules.

Product Features

Recommendations

Join John Murcott, Products and Strategy leader at HawkSearch, as he delves into the fascinating world of Recommendations. In this video, he not only breaks down the feature but also uncovers the intricate workings beneath the surface. Discover the magic behind Recommendations with an expert's insights!